the right support for your business

Every ISISPOS comes with complimentary telephone technical support for your first 90 days. With an ISISPOS Protection Plan, you can extend your service coverage anytime within the first 90 days, just call our technical support experts as often as you like and get your questions answered. We have  plans suited for any budget. Please call us to discuss your specific needs or visit our shop online section for plan configurations and pricing.

Need Technical Assistance?

Contact our Support Specialists
Our Regular Support Hours Monday to Friday – 9am to 6pm EST ISISPOS Support strives to respond to phone and email requests within 1 business day from customers with a valid Support & Upgrades Subscription All email requests will receive a response, however response times may vary.

Emergency Support Hours
We offer our customer 24 hour access 7 days a week to our support staff. Emergency support is offered during extended hours and is available to those unable to connect to ISISPOS.

What Support Do I Get after I install ISISPOS?
With every new purchase of ISISPOS, customers receive access to 90 days of telephone support. Customers will continue to always have access to all updates and bug fixes to the version of the product they purchased.

Free Upgrades
Phone Support
Remote Database Support
Emergency Support Hours

How do I contact someone regarding support?
Email us at support@isispos.com or call us toll free at 888.552.5560

One-on-One

Get the most out of your new system.
There’s no better way to get set up, get trained, and get going on your new Mac than with a One-on-One session. Our most knowledgeable people in the world will teach you all the basics in face-to-face training sessions, and guide you through more advanced projects. So whether you’re brand-new to Apple, a seasoned pro, or somewhere in between, One-on-One will help take your skills to the next level.

One-on-One costs are just $99 per hour and are available at any time. All you need to do is book a session online.

One-on-One is a face-to-face Personal Training Session that offer an uninterrupted hour with a Trainer. As experts in all things ISISPOS, Trainers provide guidance, support, and creative inspiration. Exclusive One-on-One Workshops are a unique opportunity for you and a few other members of your team to work with a Trainer on special interest topics. Get going and create anything else you can dream up. Whenever you have a question, just ask — one of our Trainers will be available to show you how to keep your project moving forward.